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Tomrin

Terms of Service

Last updated: October 23, 2026

These Terms of Service (“Terms”) govern merchants’ (“Merchant”, “you”) use of the Tomrin e-commerce platform, the Tomrin Merchant mobile app and the tomrin.com website (together, the “Service”) provided by Softcaveware (“Company”, “we”, “us”). By using the Service you agree to these Terms.

1. The Service

Tomrin is a no-code e-commerce infrastructure platform for building and running your own online store. Merchants use Tomrin to build a hosted storefront on their own domain with their own design, and manage it from the web admin panel. The Tomrin Merchant mobile app is a companion tool for tracking orders, products and notifications of an existing Tomrin store.

2. Accounts and eligibility

  • You must be at least 18 years old and authorised to act on behalf of a business.
  • You are responsible for keeping your account information accurate and up to date.
  • You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorised use.

3. Merchant responsibilities

  • You are responsible for the accuracy of the products, services, prices and descriptions in your store.
  • You are the seller of record to your customers and must comply with all applicable laws, including consumer protection, e-commerce and tax regulations.
  • You must process your customers’ personal data lawfully; for that data you are the data controller and the Company acts as a data processor.

4. Prohibited use

You may not use the Service to:

  • sell illegal, counterfeit or infringing goods,
  • compromise, overload or reverse-engineer the Service,
  • send unsolicited commercial messages or distribute malware.

5. Fees

Tomrin is provided as a full platform subscription covering store hosting, the web admin panel and use of the Tomrin Merchant mobile app. Subscription fees and any transaction fees depend on the plan you choose and the pricing shown in the Service. We will give at least 30 days’ notice before fee changes take effect.

6. Intellectual property

All intellectual property in the Service, including software, trademarks and designs, belongs to the Company. You receive a limited, non-exclusive, non-transferable right to use the Service under these Terms. You retain the rights to content you upload to your store and grant us the right to host and display it as needed to provide the Service.

7. Privacy

We process your personal data in accordance with our Privacy Policy.

8. Availability

We make reasonable efforts to keep the Service available, but interruptions may occur due to maintenance, updates or events outside our control. We may change features of the Service with prior notice.

9. Disclaimer and limitation of liability

The Service is provided “as is”. To the maximum extent permitted by law, the Company is not liable for indirect or consequential damages, or loss of profits or data. The Company’s total liability is limited to the fees you paid for the Service in the 12 months preceding the event giving rise to the claim. Liability for wilful misconduct and gross negligence is not excluded.

10. Termination

You may close your account at any time. We may suspend or terminate your account if you breach these Terms. After termination you have 30 days to export your store data, after which it is deleted.

11. Changes

We may update these Terms. We will notify you of material changes in the app or by email before they take effect. Continuing to use the Service after a change means you accept the updated Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Central) have jurisdiction over any dispute.

13. Contact

Softcaveware — info@softcaveware.com